Total Failures (24h)
42 +12%
Pending Resolution
15 Assigned: 8
Avg. Resolution Time
3.4 hrs
Module & GSTIN
Error Details
Timestamp
Status
Actions
GSTR-2A Fetch
GSTIN: 27AABCM1234F1Z5
Authentication Timeout
"Failed to establish handshake with API Gateway after 3 attempts."
Oct 24, 2023 14:22:10 IST
Pending
E-Way Bill Sync
GSTIN: 09CCBDP2214K2Z0
API Gateway 502
"Upstream server returned bad gateway."
Oct 24, 2023 13:45:55 IST
Retrying
TDS Bulk Upload
GSTIN: 33ZZZ1234A1Z9
Invalid Signature
"Verification failed for digital signature payload."
Oct 24, 2023 11:10:02 IST
Critical

Audit Compliance Rule

Resolution of any integration error requires mandatory remarks. All retry attempts and manual overrides are logged for regulatory audit trails. Please ensure descriptive reasoning is provided in the 'View Logs' section before closing a case.